Service Desk

Our service desk software provides innovative and extensive automation according to your business needs and works with a delivery model that can enable a proactive approach to IT service management and reduce business costs and risk. The service desk, in conjunction with an ITSM toolset, is the ingestion point where everything that touches IT enters the system.

ITSM Service Desk solutions provide a collaborative plateform to facilitate the following related functions of ITSM activities :

  • Scoping and Design
  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Service-Catalog Management 
  • Periodical Reporting Management

If you wish to arrange a consultation with a Maple Tech  ITSM service desk solutions professional today or  contact our  ITSM service desk solutions team, please fill out our Quick Contact form above and someone from our IT service desk solutions team will get back to you within two business days